Effective Date: 9/1/2026

Last Updated: 9/1/2026

Jenice’s Event and Conference Center (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This policy outlines how we collect, use, and protect your information, including specific guidelines for email and SMS communications.

1. Information We Collect

  • Personal Data: Name, email address, phone number, billing address, and event details submitted when requesting quotes, booking venues, or subscribing to updates.
  • Payment Information: Credit card details processed securely via PCI-compliant payment gateways.
  • Technical Data: IP address, browser type, and site navigation details collected automatically via cookies.

2. How We Use Your Information

  • Facilitating venue reservations, event planning, and contractual obligations.
  • Sending transactional communications (booking confirmations, invoices, event schedules).
  • Sending marketing updates, event invitations, and promotional offers.

3. Email Communication Guidelines

  • Consent: Promotional emails are sent only to users who explicitly opt in or have an established business relationship with us.
  • CAN-SPAM Compliance: Every commercial email includes clear sender identification, accurate subject lines, a physical business address, and an automated Unsubscribe link at the footer.
  • Opt-Out Processing: Unsubscribe requests are processed immediately and completed within 10 business days.

4. SMS / Text Messaging Guidelines

  • Opt-In: Mobile phone numbers are collected for SMS via explicit consent (e.g., online forms, web checkouts, or text keywords). Providing consent to receive SMS is not a requirement to purchase goods or services.
  • Message Content & Frequency: Messages include event updates, venue access codes, scheduling alerts, and periodic promotional offers. Message frequency varies based on active event bookings and marketing campaigns.
  • Rates: Standard message and data rates may apply depending on your mobile carrier.
  • Opt-Out & Support: Reply STOP to any text message to immediately unsubscribe from SMS communications. Reply HELP for customer support or contact us directly.
  • Mobile Data Sharing Exclusions: Mobile phone numbers, text messaging originator opt-in data, and consent details will not be shared, sold, rented, or disclosed to any third parties or affiliates for marketing or promotional purposes.

5. Information Sharing & Security

We do not sell, trade, or rent personal data to third parties. Information is shared only with trusted third-party service providers (such as hosting partners, CRM platforms, and payment processors) strictly necessary to operate our business and service your events under strict confidentiality agreements.

6. Your Rights & Contact Information

You reserve the right to access, update, or request the deletion of your personal data at any time. For questions or privacy requests, please contact:

Jenice’s Event and Conference Center

  • Address: 301 E Godfrey Ave, Philadelphia, PA 19120
  • Email: [email protected]
  • Phone: 267-713-8455